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UPS apology is fine, but make it
public, says victim family
WSN Network
BAKERSFIELD: A
Sikh family based in Kern County which had moved against the UPS for
describing them as “terrorists” without any provocation has said
while the informal apology by UPS was appreciated, it carry little
weight. It has asked the UPS to submit an official apology in the
media.
UPS staff
visited the Sikh family after the incident in which a delivering
driver entered them in a form as “Terrorist” and apologized in
person. The UPS also talked of taking strong measures against the
driver. The firm said it recruits a large number of temporary
workers to assist during the busy holiday season and the driver that
had delivered the package was hired very recently on a temporary
basis.
The Bakersfield
Sikh family appreciated UPS' concerns but said if UPS comes out
openly in public and apologizes, that would greatly benefit the Sikh
community as it has to cope with similar incidents on a day to day
basis. They told the press that after hearing from UPS the week the
incident took place, they have not heard back from any of its staff
members.
7 January 2009
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